After-Hours Plumbing Help in Vancouver
We are a referral service and provider availability varies by location and time.
For a plumbing emergency, first stop the water if it is safe: close the fixture valve or the main shut-off. Keep away from water near outlets or appliances, and call FortisBC at 1-800-663-9911 from outside if you smell gas. Then call 778-651-2257 or send the form, and we will offer the job to up to 3 independent local plumbers; the first to accept calls you.
We collect the request details and, where possible, connect the request with an independent local plumbing provider. Availability, pricing and service terms are handled directly by the provider.
Useful details to share
- Property location
- What is leaking, blocked or not working
- Whether water is actively escaping
- When the issue started
Request plumbing help
Share the issue and we will try to connect you with an independent local plumbing provider.
Looking for a 24-hour plumber?
We are a referral service and provider availability varies by location and time.
The highest-priority plumbing problems are those causing active water damage, sewage exposure or loss of an essential service. Tell us what is happening, where the problem is located and whether you have shut off the water safely.
Treat it as urgent if:
- Water is spreading or coming through a ceiling
- Sewage is backing up into the home
- You cannot shut the water off
- Water is near electrical panels, outlets or appliances
- You have no water at all
- There is a gas smell near the heater
If there is a risk to life or property, call 9-1-1. For a gas smell, leave and call FortisBC at 1-800-663-9911.
One slow sink is usually a clog in that fixture’s trap or branch line. Lukewarm water that runs out quickly is usually less urgent; it often points to a failed element or sediment and can wait for a booked visit.
How to reduce damage while waiting
- If it is safe, stop the water at the nearest fixture shutoff or main shutoff, move valuables away from water, and avoid electrical hazards or contaminated water.
- Know where your main water shutoff is. See main water line.
- Avoid flushing toilets, running laundry, dishwashers or large amounts of water until the cause is assessed. See sewer backup.
Renters and strata owners
- Check whether neighbouring units are affected and contact your building manager or landlord first if the system is shared.
- Who should request the work in a strata? Usually the strata manager or council for common property, and the owner for fixtures inside their unit. Check your bylaws before booking.
What should I ask before work begins?
Confirm the immediate scope, call-out or diagnostic charges, estimated repair cost, and whether additional work may be required after the emergency is stabilized.
Before anyone arrives
- Reduce further damage only if it is safe to do so.
- Know where your main water shutoff is.
- Keep electrical hazards and contaminated water in mind.
- Ask the responding contractor for written scope and pricing.
Common questions
Can I get a plumber at night in Vancouver?
We are a referral service and provider availability varies by location and time. The request is routed based on the information you provide and independent provider availability.
What should I do if I smell gas?
For a gas smell, leave and call FortisBC at 1-800-663-9911. If there is a risk to life or property, call 9-1-1.
Can a renter call a plumber directly?
Yes. Check whether neighbouring units are affected and contact your building manager or landlord first if the system is shared.